source latency — · — alerts

Qteco · Live status

Sources operational

6/9

3 sources reporting issues

Active incidents

2

see the timeline below

Planned maintenance

4

next 7 days

Threats blocked

2

email threats · 7 d

Transparency across our managed chain Live insight into core platforms Backed by the Qteco NOC/SOC

Services

Uptime · last 90 days
ServiceKey figuresUptime last 90 daysUptime percentageStatus

Your workloads run in certified Dutch facilities — physical sovereignty, no access from third countries.

95.08%Operational

Operational

Cluster 1 (21 nodes) (Status: operational)Cluster 2 (15 nodes) (Status: operational)
Source query: 287 ms

Exchange · Teams · SharePoint · Intune

25/34 M365 services operational
47.54%Degraded performance

Degraded performance: Microsoft 365 Copilot Chat

25/34 M365 services operational
Source query: 1146 ms

Software-defined WAN · centrally managed by Qteco

95.3% of devices online
96.72%Operational

95.3% of devices online

95.3% of devices online
Source query: 403 ms

SASE · secure network access · multi-site management

94.4% of devices onlineavg. WAN uptime 96.75%
1.64%Degraded performance

Limited degradation: a management console is offline · NOC investigating impact

94.4% of devices onlineavg. WAN uptime 96.75%
Source query: 2394 ms

Endpoint Detection & Response (EDR) monitors endpoint activity, detects suspicious behaviour and enables our security team to investigate and resolve threats in real time.

12.4% of endpoints onlineSOC response active
100%Operational

Platform status: operational

12.4% of endpoints onlineSOC response active
Source query: 899 ms

Secure email gateway · anti-phishing · URL & attachment protection

2 threats blocked · 7 d75+ URL clicks scanned · 7 d
88.52%Operational

All regions operational

2 threats blocked · 7 d75+ URL clicks scanned · 7 d
Source query: 293 ms

Immutable backups · Microsoft 365 · servers & workstations

M365 backup active: SharePoint sites · Teamsbackup exceptions being handled by the NOC
100%Operational

Backup platform operational

M365 backup active: SharePoint sites · Teamsbackup exceptions being handled by the NOC
Source query: 287 ms

Fixed internet · Telephony · Mobile · Webex

42.62%Degraded performance

Active disruption · NOC investigating impact

Source query: 286 ms

PSA (Professional Services Automation): ticketing, customer, contract and quote management · RMM (Remote Monitoring & Management): asset management, patching, policy management and alerting.

100%Operational

All services operational

Source query: 356 ms
measuring since 14 Jul · 61/90 days6/9 operationaltoday

Security operations

Live from the sources

Endpoint Detection & Response — coverage

endpoints online12.4%
Ransomware stopped · 30 d5
SOC statusresponse active

Operating systems

Windows96%
macOS4%

Email security — protection in numbers

75+URL clicks scanned · 7 d
100+attachments sandboxed · 7 d
2threats blocked · 7 d
0impersonation attacks intercepted · 7 d
2phishing links blocked · 7 d
0malware attachments stopped · 7 d
0spam & malware rejected · 7 d

Email security — global routing grids

9/9 operational
VSUnited States · East (Status: operational)
VS-BUnited States · Central (Status: operational)
UKUnited Kingdom · London (Status: operational)
ZASouth Africa · Johannesburg (Status: operational)
AUAustralia · Sydney (Status: operational)
DEGermany · Frankfurt (Status: operational)
CACanada · Ottawa (Status: operational)
OFFOffshore · Jersey (Status: operational)
NOCQteco NOC · Brainport Eindhoven (Status: NOC)

Platform detail

Microsoft 365 · Dutch data centers

Microsoft 365 — status per service

25/34 operational
Exchange (Status: degraded performance)
Entra ID (Status: degraded performance)
M365 suite (Status: degraded performance)
SharePoint (Status: operational)
Dynamics (Status: operational)
Basic Mobilit… (Status: operational)
Planner (Status: operational)
Sway (Status: operational)
Power BI (Status: operational)
Intune (Status: operational)
OneDrive (Status: operational)
Teams (Status: degraded performance)
Bookings (Status: operational)
365 for the w… (Status: operational)
M365 apps (Status: degraded performance)
Power Apps (Status: operational)
Power Apps in… (Status: operational)
Power Automate (Status: operational)
Power Automat… (Status: operational)
Forms (Status: operational)
Defender (Status: degraded performance)
Project for t… (Status: operational)
Stream (Status: operational)
Univ. Print (Status: operational)
Viva (Status: degraded performance)
Windows 365 (Status: operational)
Autopatch (Status: operational)
Dataverse (Status: operational)
Power Platform (Status: operational)
Copilot (Micr… (Status: degraded performance)
Purview (Status: operational)
Clipchamp (Status: operational)
365 Copilot C… (Status: degraded performance)
Copilot (Powe… (Status: operational)

Data centers — hypervisor nodes

36/36 nodes online

Cluster 1

NL · Tier III/IV

21/21

Cluster 2

NL · Tier III/IV

15/15

Tier III/IV certified · N+1 redundant · live migration active

90-day history

Calendar view · per source

All sources: 90 days: 60 degraded, 1 outage, 29 without measurement

Live telemetry

Refreshes automatically
Source response time — average per measurement 706 ms
response timeactive alerts
NOC log — live feedtail -f
  • [22:28:10] ✓ Status check SD-WAN — operational (403 ms)
  • [22:26:11] ! Status check Microsoft 365 & Modern Workplace — degraded performance (1340 ms)
  • [22:24:12] ✓ Status check Dutch Tier III/IV data centers — operational (347 ms)
  • [22:22:11] ✓ Status check PSA · RMM · Service desk platform — operational (415 ms)
  • [22:20:10] ! Status check Qteco KPN — degraded performance (447 ms)
  • [22:18:10] ✓ Status check Backup & Disaster Recovery — operational (343 ms)
  • [22:16:11] ✓ Status check Email Security — operational (334 ms)
  • [22:14:17] ✓ Status check EDR — operational (7999 ms)

Incidents & maintenance

Subscribe to updates
Active · investigatingQteco KPN

Service notice from our supplier

Wed 12 Aug · 09:51 – ongoing

Our NOC is tracking resolution with the supplier.

Active · investigatingMicrosoft 365 & Modern Workplace

Some users' Exchange Online email messages may not be retrieved when prompting Microsoft 365 Copilot Chat — Microsoft 365 Copilot Chat

Thu 23 Jul · 00:07 – ongoing

Users' Exchange Online email messages may not be retrieved when prompting Copilot Chat.

Planned maintenanceQteco KPN

Planned maintenance at our supplier

Mon 14 Sep · 23:00 – Tue 15 Sep 01:00 · duration 120 min

Our NOC is tracking resolution with the supplier.

Planned maintenanceQteco KPN

Planned maintenance at our supplier

Wed 16 Sep · 17:15 – 17:45 · duration 30 min

Our NOC is tracking resolution with the supplier.

Planned maintenanceQteco KPN

Planned maintenance at our supplier

Wed 16 Sep · 23:00 – Thu 17 Sep 01:00 · duration 120 min

Our NOC is tracking resolution with the supplier.

Planned maintenanceQteco KPN

Planned maintenance at our supplier

Thu 17 Sep · 10:00 – 11:00 · duration 60 min

Our NOC is tracking resolution with the supplier.

ResolvedQteco KPN

Service notice from our supplier

Tue 8 Sep · 15:30 – 17:11 · duration 101 min

Our NOC is tracking resolution with the supplier.

ResolvedQteco KPN

Service notice from our supplier

Tue 8 Sep · 09:00 – 11:00 · duration 120 min

Our NOC is tracking resolution with the supplier.

Frequently asked questions

What does this page show?

The live status of the services and platforms Qteco monitors for its customers — cloud, networks, telephony, mobile, email security, endpoint security and backup. The page refreshes automatically.

What do the status levels mean?

Operational: no known issues. Degraded performance: a source is limited, the NOC is investigating impact. Outage: a service is (partly) unavailable. Maintenance: planned work. Status unknown: measurement is temporarily unavailable.

How often is the status updated?

The server refreshes the sources roughly every two minutes and the page fetches the latest state every minute; the time of the last measurement is shown at the top next to “Updated”. All times are CET/CEST.

Experiencing an outage or have questions?

Our service desk is available 24/7 on +31 40 303 15 00 or info@qteco.nl.

This status page provides an automated, indicative view based on our monitoring and supplier sources and may lag reality by a few minutes. No rights can be derived from the information shown; uptime percentages appear once sufficient measurement days have been collected. Experiencing an outage or have questions? Our service desk is available 24/7 on +31 40 303 15 00.